HTH Official Website - FAQ - HTH Services

Questions? Look Here.

Some questions about Formex are asked frequently. We have compiled a list of the most common questions people usually ask us!

  • Getting Started with HTH

    Since its establishment in 2012, HTH Group has been committed to providing a one-stop platform for sports information and interaction for sports enthusiasts worldwide. We select popular sports events globally, ensuring real-time synchronized updates and supplementing them with in-depth data analysis to help you understand the pulse of the games.

  • HTH Platform Compatibility

    Your financial transactions are secured with industry-leading encryption and robust security protocols, guaranteeing the safety of your payment information throughout the entire process. We prioritize the security of your funds.

    Registering an account is simple, just provide basic information and complete verification. After logging in, you can manage your profile, subscriptions, and preferences in 'My Account'.

  • Download HTH Mobile App

    If you have lost your license information, please contact our customer service team, provide your registered email or relevant identification information, and we will assist you in retrieving it.

    HTH Platform features a concise and intuitive user interface design, bringing you an ultimate browsing experience. We have optimized page loading speed and operation paths to ensure you enjoy a smooth, comfortable, and reliable interactive experience when accessing event information.

    The intellectual property rights for all content on our platform are rigorously protected. Any unauthorized reproduction or dissemination is forbidden, reflecting our respect for copyright.

  • Update to the Latest Version of HTH

    HTH's official simplified Chinese website is a professional sports event service platform offering synchronized event broadcasts and integrated content. Covering popular sports, it provides timely updates on game progress, data, and services in a clear, intuitive format. Enjoy a stable, smooth, and reliable user experience.

    On the HTH platform, we have created a smooth interactive experience for you. The concise and clear interface design allows you to easily grasp various event information. We are committed to providing stable and reliable page loading and convenient operation processes to ensure your user experience is always comfortable.

Pricing and Accounts

  • Is HTH Platform Free?

    HTH Platform offers 24/7 professional customer support. Whenever you encounter any questions, our team will respond quickly and provide solutions, ensuring your sports event experience is worry-free throughout.

  • How to Choose a Plan?

    HTH Sports Technology (Beijing) Co., Ltd. has always adhered to the principle of user-first, continuously optimizing services, and is committed to becoming your most trusted sports event information partner.

  • Is a Trial Available?

    We deeply understand the importance of timely response, so the HTH platform provides 24-hour uninterrupted professional customer support, ready to answer any questions you may encounter during use, ensuring your experience is smooth and unimpeded.

    HTH Services focuses on covering popular sports events worldwide with synchronized information updates, delivering a professional and reliable experience.

  • Annual Subscription Offer Details

    Our mission is to connect sports enthusiasts with exciting events, enhancing your viewing experience and sense of participation through professional, timely, and comprehensive information services.

    Please visit the login page, click the 'Forgot Password' link, and follow the prompts to reset your password via your registered email. Please ensure you can receive emails normally.

    We safeguard your data on secure cloud infrastructure, employing rigorous protection protocols to maintain the privacy and security of your personal information and usage history.

  • Payment Methods Explained

    Built around in-depth data analysis to help users accurately grasp event dynamics, HTH Services keeps refining a better service.

    The HTH platform is equipped with a 24/7 professional customer service team, aiming to provide you with immediate and effective assistance. We will wholeheartedly answer any questions regarding platform usage or event information to ensure your experience is smooth and worry-free.

  • Payment Security Guarantee

    HTH Official Website supports multi-device access. You can easily browse on various terminals such as computers, tablets, or mobile phones. We use responsive design to ensure the best visual and interactive experience on any screen size.

  • Registration & Account Management
    • The design philosophy of the HTH platform is to prioritize user experience. We provide smooth interactive functions and a concise, intuitive interface, allowing you to easily browse massive event information. Stable and fast page loading and simple operation processes together create a comfortable and reliable user experience.
    • Experience uninterrupted support with our 24/7 professional customer service, ready to assist with any questions you might encounter on the HTH platform, ensuring your journey is smooth and worry-free.
    • Since its establishment in 2012, HTH Group has always adhered to a user-centric approach, committed to providing the most authoritative and timely sports event information. We select popular global events, ensure synchronized updates, and provide in-depth data analysis to help you understand the pulse of the games.

Policy, Safety & Copyright

  • Copyright & Intellectual Property

    You can download the HTH APP directly from the official website to enjoy a more convenient mobile viewing experience and stay updated on event dynamics anytime, anywhere.

  • Manage Privacy Settings

    To ensure you receive the best service experience, the HTH platform provides 24/7 professional customer support. Whenever you need help, we are always ready to answer your questions, making your event exploration journey smoother.

    HTH Services specializes in a smooth interactive experience with a concise and intuitive user interface design, serving every user with care.

  • Your Data Storage Location

    We regularly release platform updates to provide richer features and optimized performance. Please pay attention to official website notifications or in-app update prompts to upgrade in a timely manner.

  • Privacy Settings Guide

    No matter where you are or what device you are using, HTH Official Website can provide you with a seamless access experience. Our platform uses responsive design, perfectly adapting to computer, tablet, and mobile screens, ensuring you can smoothly access event information anytime, anywhere.

    HTH Platform offers complimentary access to its core sports event insights and essential services. Users interested in in-depth data analysis or advanced functionalities may find subscription options available.

    You can freely adjust your privacy options in account settings, including information visibility, notification preferences, etc., to meet your personal needs.

Other Questions

  • Supported Languages

    We offer various subscription plans, including monthly and annual options. Annual subscriptions usually enjoy price discounts. Please refer to the 'Services' page for specific details.

  • License Reissue Application

    For everything related to 24/7 professional customer support to answer user queries, HTH Services offers attentive, thoughtful support.

    The HTH platform values the experience of every user, which is why we provide 24/7 professional customer support. You can consult us at any time for any problems you encounter during use, and we will answer them as quickly as possible to ensure your experience is smooth.

  • Forgot Password Process
    • On the HTH platform, we have meticulously crafted a smooth interactive experience for you, combined with a concise and intuitive interface design, allowing you to easily grasp various event dynamics. We ensure the stability of page loading and the convenience of operation paths, aiming to provide a comfortable and reliable browsing environment.
    • Our commitment to your experience includes round-the-clock professional customer support, available to resolve any queries you may have while navigating the HTH platform, ensuring a consistently positive interaction.
    • Adhering to the purpose of providing the most professional services to sports enthusiasts, HTH Group has been deeply involved in the sports information field since 2012. We integrate global events, synchronize information updates, and provide in-depth data analysis to help users accurately grasp event dynamics.
  • How to Get Support?

    You can complete payments through various secure and convenient methods, including but not limited to bank cards, third-party payment platforms, etc. Please refer to the payment page for guidance.

    HTH Official Website supports cross-device access. You can browse anytime, anywhere on various devices such as computers, tablets, or mobile phones. We use advanced responsive design technology to ensure a consistent and high-quality browsing experience across different screen sizes.

    Our current language offering is primarily Simplified Chinese, with plans to expand multilingual support in response to evolving user needs.

Can’t find the answer to your question?

Contact us and we’ll get back to you as soon as we can.